Resources for Hurricane Helene Disaster Recovery/Recursos para la Recuperación del Desastre del Huracán Helene 

  • Published on: October 8, 2024

The Disability and Disaster Hotline If you are impacted by Hurricane Helene and need help, call or text The Disability and Disaster Hotline at 800-626-4959 or [email protected]

For true life-threatening emergencies call 911 Important note: local 911 operators are overwhelmed with calls in Western North Carolina. Call local 911 only in life-threatening situations.

Apply for FEMA assistance – for homeowners and renters FEMA – 1-800-621-3362  (TTY – 1-800-462-7585) Home | disasterassistance.gov

NC DPS website with information on shelters, cleanup efforts, power outage updates, and more Hurricane Helene | NC DPS

Find Open Red Cross Shelters (in addition to shelters listed on DPS website) Disaster Shelters | Find Shelters | American Red Cross

NOTE: If your shelter is inaccessible, notify the shelter’s administrator and the local EMS director. Also notify DRNC, 919-856-2195 or email [email protected]

 Salvation Army Hope is On the Way: The Salvation Army of the Carolinas Two-State Response to Impacts from Helene (salvationarmyusa.org)

Ready NC Road conditions, power outages, shelter information and more Plan. Prepare. Stay Informed. | Ready NC

Appalachian Hurricane Helene Resources Google doc including donations, how to get help, information on surrounding states and more. Appalachian Hurricane Helene Relief Resources – Google Sheets

Help in a hurry: Quick guide to finding essentials and navigating Asheville after Helene Asheville guide to finding food, water, shelter and Wi-Fi after Helene (citizen-times.com)

Reddit community with numerous links and resources for information about Asheville and surrounding areas Asheville, NC (reddit.com)

Food Bank Find Help | Second Harvest Food Bank of Northwest NC | United States (secondharvestnwnc.org)

NC Emergency management If you call NC211 (1-888-892-1162) to report a missing person or request a welfare check, press 1 once you are connected to reach an operator. Have all information available (name, location, health conditions, etc.) to complete the request. Call volumes are high, but operators are processing requests as quickly as possible. Also, if you have connected with someone who is listed as missing, please call NC211 to report you found them.

FB Page NC Weather Authority https://www.facebook.com/ncweatherauthority

Crowdsourced data about resources in the Asheville area post Hurricane Helene Hurricane Helene Asheville Response (ushahidi.io)

Pisgah Legal Services-Applying for FEMA Assistance after Tropical Storm Helene    FEMA – Pisgah Legal Services

Legal Aid of North Carolina can help immediately after the storm Tropical Storm Helene Disaster Assistance – Legal Aid of North Carolina (legalaidnc.org)

NC Medicaid Temporary Flexibilities Due to Hurricane Helene. Flexibilities are active from Sept. 26, 2024, through Oct. 15, 2024 This bulletin describes flexibilities effective (unless otherwise communicated by DHHS) for the NC Medicaid program, including NC Medicaid Direct and NC Medicaid Managed Care. Includes information on reimbursement for medically necessary services during Hurricane Helene, early prescription refills during the Governor’s state of emergency declaration and more. Temporary Flexibilities in Place for Medicaid Beneficiaries Due to Hurricane Helene Devastation | NCDHHS

NC Medicaid Temporary Flexibilities Due to Hurricane Helene | NC Medicaid (ncdhhs.gov)

BeLoved Asheville is an incredible organization helping folks locally. Keep up with their current efforts including food and water distribution online Beloved asheville (@belovedasheville) • Instagram photos and videos https://www.facebook.com/BeLovedAsheville/

The Department of Adult Correction is responding to the effects of Hurricane Helene and working to keep staff and offenders safe. View agency status here. Hurricane Helene | NC DAC

Apply for Disaster Unemployment Assistance
www.des.nc.gov. The deadline to apply is December 2, 2024.

Crisis Cleanup: Call 844-965-1386 to be connected with volunteer organizations who can assist with issues like trees, debris, tarps, and mucking out. Note: Crisis Cleanup cannot assist with social services such as food, clothing, shelter, insurance, or FEMA registration.

WNC HELENE RESOURCE GUIDE – Google Docs This guide should not be used in place of reaching out to your local emergency services.

Someone to Talk To: If you are in a personal crisis and need someone to talk with, you can call the Crisis Line at 988. If you are not in an immediate crisis, but need someone to talk with, you can call the North Carolina Warm Line: 1-855-733-7762.

Power Outages: You can track power outages here https://www.readync.gov/stay-informed/power-outages

Communication Tool: You can use this one-page document to help someone communicate with you or to communicate with someone: https://nccdd.org/images/blog/2020/ENGLISH_EMERGENCY_COMMUNICATION_TOOL.pdf

Show Me Communication Tool Booklet: This communication booklet can help with communications: https://www.nccdd.org/images/article/Forms-docs-brochures/2016/ShowMeBook_2015b.pdf

Accessibility in Shelters: Here is a checklist for those in or running shelters for accessibility https://www.ncdps.gov/documents/files/shelter-worker-accessibility-checklist/download

LME/MCOs: LME/MCOs are the key connection for most mental health and developmental disability services. You can find your LME/MCO here: https://www.ncdhhs.gov/providers/lme-mco-directory

North Carolina’s Price Gouging Phone Line is Open North Carolina’s Price Gouging Phone Line is Open – NCDOJ

The State Bar is compiling a list of legal resources for those in need of legal assistance in the wake of Tropical Storm Helene. Statewide Disaster Relief Legal Resources | North Carolina State Bar (ncbar.gov)

WNC Recovery Resource Database https://tinyurl.com/NCHC4WNC

NC Justice Center Do you know your rights in case of a natural disaster? Read helpful information about tenants’ rights and responsibilities.  Resources for Natural Disasters – North Carolina Justice Center (ncjustice.org) 

Operating Pharmacies in Counties Affected by Hurricane Helene EmergencyOperatingPharmaciesHelene (ncbop.org)

Updates from Legal Aid NC A message about Hurricane Helene (constantcontact.com)

Notice from Office of Public Affairs, Justice Department, Federal trade Commission and Consumer Financial Protection Bureau Office of Public Affairs | Justice Department, Federal Trade Commission and Consumer Financial Protection Bureau Warn Consumers About Potential Scams and Price Gouging in the Wake of Hurricanes and other Natural Disasters | United States Department of Justice

Replacement Benefits Available for Food and Nutrition Services Recipients Impacted by Hurricane Helene Replacement Benefits Available for Food and Nutrition Services Recipients Impacted by Hurricane Helene | NCDHHS

Mental Health Resources, including Spanish speaking therapists, for survivors of Helene:

Mental Health ProBono Referrals for WNC Survivors – Google Drive

SPANISH 

Recursos para la Recuperación del Desastre del Huracán Helene 

Enlace Latino NC • Noticias en español para los latinos

Línea Directa para Personas con Discapacidades y Desastres 

Si has sido afectado por el Huracán Helene y necesitas ayuda, llama o envía un mensaje de texto a la Línea Directa para Personas con Discapacidades y Desastres al 800-626-4959 o escribe a [email protected]

Nota importante: Los operadores locales del 911 en el oeste de Carolina del Norte están abrumados con llamadas. Solo llama al 911 en situaciones de peligro de vida. 

Solicita asistencia de FEMA – para propietarios de casas y arrendatarios 

FEMA – 1-800-621-3362 (TTY – 1-800-462-7585) 

Disasterassistance.gov 

Sitio web de NC DPS con información sobre refugios, limpieza, cortes de energía y más 

Hurricane Helene | NC DPS

Encuentra refugios abiertos de la Cruz Roja 

Hurricane Helene | NC DPS

NOTA: Si tu refugio no es accesible, notifica al administrador del refugio y al director local de EMS. También informa a DRNC al 919-856-2195 o por email a [email protected]

Salvation Army 

La esperanza está en camino: La respuesta del Salvation Army en las Carolinas a los impactos del huracán Helene (salvationarmyusa.org) 

Ready NC 

Condiciones de las carreteras, cortes de energía, información sobre refugios y más 

Guía rápida para encontrar lo esencial y navegar en Asheville después del Huracán Helene 

Guía de Asheville para encontrar comida, agua, refugio y Wi-Fi después de Helene (citizen-times.com) 

Banco de alimentos 

Encuentra ayuda | Second Harvest Food Bank of Northwest NC (secondharvestnwnc.org) 

Manejo de Emergencias de Carolina del Norte 

Si llamas al NC211 (1-888-892-1162) para reportar una persona desaparecida o solicitar una verificación de bienestar, presiona 1 cuando estés conectado para hablar con un operador. Ten toda la información disponible (nombre, ubicación, condiciones de salud, etc.) para completar la solicitud. Las líneas están ocupadas, pero los operadores están procesando las solicitudes lo más rápido posible. También, si has encontrado a alguien que estaba reportado como desaparecido, por favor llama a NC211 para informarlo. 

Datos recopilados por la comunidad sobre recursos en el área de Asheville después del Huracán Helene 

Respuesta al Huracán Helene en Asheville (ushahidi.io) 

Pisgah Legal Services https://www.pisgahlegal.org/updates-post-hurricane-helene/.

Legal Aid of North Carolina puede ayudar inmediatamente después de la tormenta: Asistencia por Desastres de la Tormenta Tropical Helene – Legal Aid of North Carolina (legalaidnc.org).

Flexibilidades temporales de NC Medicaid debido al Huracán Helene (ncdhhs.gov)

 BeLoved Asheville es una organización increíble que ayuda a las personas localmente. Mantente al tanto de sus esfuerzos actuales, incluyendo la distribución de alimentos y agua, en línea. Beloved Asheville en Instagram: [belovedasheville • Instagram photos and videos](https://www.instagram.com/belovedasheville/) BeLoved Asheville en Facebook: [BeLoved Asheville en Facebook](https://www.facebook.com/BeLovedAsheville/)

El Departamento de Corrección para Adultos está respondiendo a los efectos del Huracán Helene y trabajando para mantener seguros al personal y a los reclusos. Consulta el estado de la agencia aquí: Hurricane Helene | NC DAC

Solicita la Asistencia por Desempleo por Desastre en www.des.nc.gov. La fecha límite para aplicar es el 2 de diciembre de 2024.

Limpieza en Crisis: Llama al 844-965-1386 para conectarte con organizaciones de voluntarios que pueden ayudarte con problemas como árboles, escombros, lonas y limpieza de lodo. Nota: Limpieza en Crisis no puede asistir con servicios sociales como alimentos, ropa, albergue, seguros o registro en FEMA.

¿Conoces tus derechos en caso de un desastre natural? Lea información útil sobre los derechos y responsabilidades de los inquilinos. (Descargar en español o inglés.) Resources for Natural Disasters – North Carolina Justice Center (ncjustice.org)

This article was originally posted by Disability Rights North Carolina.

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